Support & Help
We're here to help you get the most out of Turtly. Find answers to your questions and reach out to our support team.
Have questions or need help with Turtly? Our support team is ready to assist you.
📧 Email us at:
josymarcoder@gmail.comWhat to include in your message:
- ✓ Description of your issue or question
- ✓ Your device model and iOS version
- ✓ Steps to reproduce the issue (if applicable)
- ✓ Screenshots (helpful for reporting problems)
⏱️ Response Time
We aim to respond to all support inquiries within 48 hours.
Track Your Habits
Create personalized habits with custom icons, categories, and frequencies. Choose how you want to track—daily counts, time-based sessions, or streaks.
Monitor Progress
Visualize your consistency with interactive heatmaps, monthly calendars, and habit streaks. Understand your patterns through clear, meaningful insights.
Stay Mindful
Track your mood and feelings alongside habits. Log emotional insights to understand the connection between your routines and well-being.
How do I create a new habit?
Tap the "+" button on the home screen to create a new habit. Set a name, choose a category and icon, select your frequency (daily, weekly, or monthly), and customize with optional reminders and timers.
Can I edit or delete habits?
Yes! Tap on any habit to view its details, where you can edit settings or archive it. All your historical data is preserved for your records.
What information does Turtly collect?
Turtly respects your privacy. Your habit data stays on your device and is never shared with us or third parties. See our Privacy Policy for complete details.
How do I report a technical issue or bug?
Please email us at josymarcoder@gmail.com with details about the issue, including your device type, iOS version, and steps to reproduce the problem.
Can I suggest a feature or improvement?
We love hearing from our users! Email us your ideas and feedback. Your suggestions help shape Turtly's future.
Is my data backed up?
Your habits are stored locally on your device. We recommend regularly backing up your device through iCloud or iTunes to ensure your data is safe.
Your privacy is important to us. Turtly is designed with privacy-first principles:
- ✓All personal data is stored locally on your device
- ✓No tracking or analytics collection
- ✓Your data is never sold or shared with third parties
- ✓Complete control over your information
For detailed information, review our Privacy Policy and Terms of Service.
Can't find the answer you're looking for? Here are other ways to reach us:
📧 Email Support
For any questions, bugs, feature requests, or feedback, contact us at josymarcoder@gmail.com